Privacy Policy

Last Updated: August 26, 2025

Here’s the short version of our Privacy Policy:

  1. We Collect Info to Help You Book: We collect your name, contact details, and payment info to complete hotel reservations.
  2. Nuitée Handles Payments: All bookings are processed by Nuitée International Ltd., our supplier and merchant of record.
  3. We Keep You Safe: We use encryption, firewalls, and fraud checks to protect your information.
  4. We Don’t Sell Your Data: We share info only with Nuitée, hotels, and service providers needed to complete your bookings.
  5. You’re in Control: You can delete your account anytime (within 90 days, we wipe your data). Some booking/payment info may still be retained for legal reasons.
  6. Cookies: We use cookies for personalization and ads—you can manage or opt out.
  7. Your Rights: Depending on where you live, you may have rights to access or delete your data. Contact us anytime.

INTRODUCTION

AlumniRooms.com, Inc. (“AlumniRooms”, “we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our website, mobile site, and other related applications and services (together, the “Site”).

By visiting or using our Site, you consent to the practices described in this Privacy Policy.

THE BASICS

  • We only collect information that has a clear purpose for delivering our services.
  • All bookings made through our Site are fulfilled by Nuitée International Ltd. (“Nuitée”), which acts as the merchant of record. This means Nuitée processes your payment and provides booking confirmations.
  • Because AlumniRooms.com is a Closed User Group (CUG) OTA, we may collect information necessary to verify your membership eligibility.

INFORMATION WE COLLECT

Personal Data

Information that identifies you, such as:

  • Name, address, email, and phone number.
  • Billing details (e.g. cardholder name, card number, expiration date).
  • Booking details (hotel name, dates, traveler names).
  • IP address and device identifiers.

Non-Personal Data

Information that does not directly identify you, such as:

  • Search preferences, browsing behavior, and analytics data.
  • Device type, browser, and referring website.
  • Aggregated or anonymized information used for service improvement.

HOW WE USE YOUR INFORMATION

We use your information to:

  • Process bookings (via Nuitée, our supplier).
  • Provide travel confirmations and updates.
  • Manage your account and Closed User Group eligibility.
  • Prevent fraud and ensure secure transactions.
  • Communicate with you about your bookings, offers, or support issues.
  • Improve and personalize our Site and services.

SHARING YOUR INFORMATION

We may share your Personal Data with:

  1. Nuitée International Ltd. – our exclusive inventory supplier and merchant of record. Nuitée’s own Privacy Policy applies to the processing of booking and payment information.
  2. Hotels and travel suppliers – to fulfill your reservation.
  3. Service providers – for payment processing, customer support, analytics, advertising, fraud prevention, and hosting.
  4. Business partners – when co-offering products or services with AlumniRooms.
  5. Legal and compliance purposes – to comply with laws, defend legal claims, or respond to valid requests.
  6. Corporate affiliates – AlumniRooms, Inc. and its subsidiaries.

We do not sell your personal data.

ACCOUNT DELETION & DATA RETENTION

  • You may delete your AlumniRooms account at any time. Deleted account data will be removed from our systems within 90 days, except where legal or regulatory obligations require longer retention (e.g. financial or tax records).
  • Some booking and payment data may also be retained by Nuitée International Ltd., as required under its own obligations.

COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Personalize your experience.
  • Measure site usage and improve services.
  • Deliver targeted advertising and offers.

You can manage cookies through your browser settings or opt out of personalized advertising via industry tools such as the DAA opt-out page.

CHILDREN’S PRIVACY

Our Site is not directed to children under 16 years old. We do not knowingly collect information from children. If we discover we have received such information, we will delete it.

YOUR PRIVACY RIGHTS

  • California residents: You have rights under the CCPA/CPRA, including access, deletion, and opt-out of data sales.
  • European/UK users (if applicable): You may have GDPR rights, including access, rectification, erasure, and portability.

Requests can be submitted via our support team (see contact below).

DATA SECURITY

We use technical, administrative, and physical safeguards to protect your information, including encryption, firewalls, and restricted employee access. No system is 100% secure, but we work to protect your data against unauthorized access or misuse.

CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. If we make significant changes, we will provide notice on our Site before they become effective.

CONTACT US

If you have questions or concerns about this Privacy Policy, please contact us at:

AlumniRooms.com, Inc.
818 Greenwood Road
Wilmington, DE 19807
United States